Sutherland
Customer Service Representatives
PolandRemotePosted 20 days ago$28,000 – $45,000
Full TimeSeniorRemotePL
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Job Description
Company DescriptionAs a digital transformation company — and Great Place to Work certified — Sutherland has been helping customers globally achieve greater agility and transform automated customer exp
Key Highlights
- Reviewing customer contract, including but not limited to, voluntary surrender, Principal and Interest breakdown for their payments and account, Total Loss process.
- Advise the customer of their account open and closed accounts.
- We give customer information regarding the status of their titles including but not limited to; state to state transfers, title protection.
- We assist customer with information on all optional products.
- Assist customer with extensions and deferral in times that may not be able to pay.
Qualifications
Required Qualifications
- Excellent verbal and written communication skills and are a strong multitasker
- Strong attention to detail
- Drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- High school diploma or equivalent
- Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
- Hardwired internet access – wireless and/or satellite Internet Service Providers are not compatible with our systems.
- Productive, quiet and distraction-free, secure place to work.
- A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
About the Company
Sutherland
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$28,000 – $45,000
Location
Poland
Work Mode
Remote
Posted
20 days ago
Country
PL