Impel
Strategic Account Manager
GermanyRemotePosted 1 month ago
Full TimeRemoteDE
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Job Description
We’re looking for an Strategic Account Manager to manage a high-volume portfolio of smaller accounts within our FordDirect and Lithia programs in the Northeast territory (NY/NJ). This is a hybrid Sale
Key Highlights
- Own a portfolio of FordDirect and Lithia accounts with a focus on retention and growth
- Drive retention across your book of business
- Prioritize and manage outreach across a large number of accounts
- Ensure clients are fully utilizing Impel’s platform and features
- Conduct onboarding, training, and ongoing check-ins (primarily virtual)
Qualifications
Required Qualifications
- 3 or more years of experience in customer success, account management, or inside sales
- Comfortable managing a high-volume book of business
- Proven ability to retain and grow smaller accounts at scale
- Strong communication skills (phone, email, virtual meetings)
- Ability to operate in a hybrid Sales + CS role
- Highly organized with strong time management and prioritization skills
- Comfortable working in a metrics-driven, high-activity environment
About the Company
Impel
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Job Details
Employment Type
Full Time
Location
Germany
Work Mode
Remote
Posted
1 month ago
Country
DE