GE HealthCare

GE HealthCare

Director, Clinical Applications & Field Service Operations – Contrast Media Delivery Solutions (PDx)

USARemotePosted 17 days ago$152,000 – $228,000
Full TimeExecutiveRemoteUS

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Job Description

Job Description SummaryThe Director, Clinical Applications & Field Service Operations provides strategic leadership and operational oversight for U.S. & Canada teams responsible for system installatio

Key Highlights

  • Lead, coach, and develop a high-performing team of Clinical Application Specialists and Field Service Engineers across USCAN
  • Build organizational capability through hiring, training, and performance management
  • Foster a culture of accountability, continuous improvement, and customer focus
  • Conduct regular field engagement (ride-alongs) to assess performance and strengthen capabilities
  • Oversee day-to-day field service operations, ensuring execution of service agreements, installations, and warranty commitments

Qualifications

Required Qualifications

  • 5–8+ years of experience in field service, clinical applications, or related operations
  • Minimum 3 years of leadership experience managing technical or clinical teams
  • Demonstrated ability to lead teams, drive performance, and manage complex operations
  • Strong problem-solving, communication, and stakeholder management skills
  • Experience working in regulated environments (FDA, ISO, HIPAA)
  • Proficiency in Microsoft Office
  • Ability to travel up to 30%

Preferred Qualifications

  • Bachelor’s degree in a clinical, technical, or business discipline
  • Experience in medical device, imaging, or healthcare technology environments
  • Prior hands-on experience in clinical applications or field engineering
  • Strong presentation skills and ability to translate complex technical concepts for diverse audiences
  • Experience supporting solution-based sales models and commercial initiatives
  • Proven ability to manage multiple priorities in a dynamic environment
  • Clinical experience in hospital or academic medical center settings

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Job Details

Employment Type

Full Time

Experience Level

Executive

Salary Range

$152,000 – $228,000

Location

USA

Work Mode

Remote

Posted

17 days ago

Country

US