Cint
Analyst Customer Success, Measurement US
USARemotePosted Today$48,000 – $54,000
Full TimeMidRemoteUS
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Job Description
Company DescriptionWho We AreCint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, co
Key Highlights
- Serve as a trusted advisor to customers by providing consultative guidance on measurement strategy, brand lift methodology, product capabilities, best practices, and campaign success
- Build and maintain strong customer relationships through proactive communication, regular business reviews, and ongoing partnership
- Analyze study performance, customer data, and measurement results to identify trends, uncover opportunities, and provide actionable recommendations
- Train and educate customers on Cint’s suite of Measurement products and capabilities, helping drive adoption and long-term success
- Translate complex technical, methodological, and analytical concepts into clear and practical customer-facing recommendations
Qualifications
Required Qualifications
- BA/BS degree
- Minimum 1–3 years of experience in customer success, account management, project management, client services, market research, consulting, or another client-facing analytical role
- Strong communication skills with a proven ability to explain complex, technical, or data-driven concepts in a clear and concise manner
- Demonstrated ability to build credibility and relationships with customers and internal stakeholders
- Strong analytical, problem-solving, and critical-thinking skills
- Comfortable interpreting data and translating findings into meaningful recommendations
- Proficient in Microsoft Excel, including Pivot Tables, VLOOKUPs, and other advanced functions
- Comfortable leading consultative customer conversations, presentations, and business reviews in person and through virtual platforms (Zoom, Google Meet, Teams, etc.)
- Highly organized with the ability to manage multiple priorities and deadlines
- Detail-oriented, self-motivated, and eager to learn new skills and concepts
- Strong sense of ownership and accountability
- Adaptable and comfortable working in a fast-paced, evolving environment
- Positive attitude and collaborative team-player mentality
- BA/BS degree
- Minimum 1–3 years of experience in customer success, account management, project management, client services, market research, consulting, or another client-facing analytical role
- Strong communication skills with a proven ability to explain complex, technical, or data-driven concepts in a clear and concise manner
- Demonstrated ability to build credibility and relationships with customers and internal stakeholders
- Strong analytical, problem-solving, and critical-thinking skills
- Comfortable interpreting data and translating findings into meaningful recommendations
- Proficient in Microsoft Excel, including Pivot Tables, VLOOKUPs, and other advanced functions
- Comfortable leading consultative customer conversations, presentations, and business reviews in person and through virtual platforms (Zoom, Google Meet, Teams, etc.)
- Highly organized with the ability to manage multiple priorities and deadlines
- Detail-oriented, self-motivated, and eager to learn new skills and concepts
- Strong sense of ownership and accountability
- Adaptable and comfortable working in a fast-paced, evolving environment
- Positive attitude and collaborative team-player mentality
- Knowledge of the digital media ecosystem and how digital media campaigns are planned, executed, and measured
- Experience in advertising technology, market research, media measurement, customer success, or related industries
- Experience using Salesforce, Qualtrics, SurveyMonkey, Alchemer, or similar platforms
- Market research coursework or experience
- Working knowledge of statistical concepts and research methodology
- Experience presenting insights, recommendations, or analytical findings to customers or stakeholders
- Experience supporting enterprise customers or strategic client relationships
About the Company
Cint
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Job Details
Employment Type
Full Time
Experience Level
Mid
Salary Range
$48,000 – $54,000
Location
USA
Work Mode
Remote
Posted
Today
Country
US