Quadient
J202606060 Customer Success Manager – Enterprise & Strategic Accounts (Open)
EU, ES
•
Full TimeRemotePosted Today
Full TimeSeniorRemote
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Job Description
Company DescriptionAt Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automatio
Key Highlights
- Manage and grow complex accounts with a focus on revenue growth and customer strategy.
- Lead large-scale engagement strategies to ensure customer satisfaction and loyalty.
- Proactively identify and mitigate churn risks to enhance customer retention.
- Directly influence customer retention and expansion through strategic initiatives.
- Collaborate cross-functionally with sales, product, and support teams to deliver exceptional customer experiences.
Qualifications
Required Qualifications
- Minimum of 3 years in customer success, with a strong focus on enterprise accounts.
- Proven track record of managing C-suite relationships and driving account growth.
- Demonstrated success in developing and executing customer engagement strategies.
- Advanced negotiation and stakeholder management skills.
- Deep industry knowledge and the ability to apply it to customer strategies.
- Strong strategic planning and data-driven decision-making abilities.
- Excellent communication and interpersonal skills.
- Bachelor’s degree in business, Marketing, or a related field. MBA is a plus.
- Proven ability to work in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills.
About the Company
Quadient
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
EU, ES • Full Time
Work Mode
Remote
Posted
Today