BetterHelp
Associate Credentialing Team Lead
USARemotePosted Today$65,000 – $75,000
Full TimeSeniorRemoteUS
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Job Description
Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the
Key Highlights
- Coordinate and facilitate scheduled Credentialing Committee meetings (typically one to two per month), as well as ad hoc and appeal committee meetings, including agenda development, case preparation, meeting logistics, and documentation.
- Review flagged provider credentialing and recredentialing files to ensure completeness, accuracy, and readiness for committee review.
- Ensure committee decisions are accurately documented and communicated to appropriate stakeholders.
- Monitor timelines for flagged credentialing cases to ensure review within regulatory, accreditation, payer, and organizational requirements.
- Serve as the primary escalation point for complex provider credentialing cases requiring committee review, additional investigation, or appeal.
Qualifications
Required Qualifications
- 3+ years of experience in provider credentialing within a healthcare or behavioral health organization.
- 1+ years of experience leading credentialing committee meetings
- Experience supporting credentialing committee processes and provider file review.
- Working knowledge of NCQA credentialing standards, accreditation requirements, and primary source verification.
- Experience mentoring or providing guidance to team members in an operational environment.
- Strong organizational, analytical, problem-solving, and communication skills.
- Experience working with credentialing software and provider data management systems.
- 3+ years of experience in provider credentialing within a healthcare or behavioral health organization.
- 1+ years of experience leading credentialing committee meetings
- Experience supporting credentialing committee processes and provider file review.
- Working knowledge of NCQA credentialing standards, accreditation requirements, and primary source verification.
- Experience mentoring or providing guidance to team members in an operational environment.
- Strong organizational, analytical, problem-solving, and communication skills.
- Experience working with credentialing software and provider data management systems.
Preferred Qualifications
- Experience in a national or multi-state provider organization.
- Familiarity with delegated credentialing programs and payer credentialing requirements.
- Experience supporting accreditation or regulatory audits.
- Bachelor’s degree or equivalent combination of education and relevant experience.
- Experience in a national or multi-state provider organization.
- Familiarity with delegated credentialing programs and payer credentialing requirements.
- Experience supporting accreditation or regulatory audits.
- Bachelor’s degree or equivalent combination of education and relevant experience.
Skills & Technologies
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About the Company
BetterHelp
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$65,000 – $75,000
Location
USA
Work Mode
Remote
Posted
Today
Country
US